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ISO 20000:2011 IT service management (ITSM)

ISO is an independent international organisation that facilitates innovation and leads way to the development of trade. The objective of ISO is to advance the improvement of standardisation in technology. ISO has listed internationally recognised standards (e.g, 9001, 22000, 14000) to encourage worldwide exchange of goods. ISO registration or ISO certification improves the credibility of your business and helps you get more business. You might have seen ISO 9001 Quality mark on products from large companies. This can be attained through ISO certification.

ISO 20000, often referred to simply as ISO 20000, is the international IT service management (ITSM) standard that enables IT organisations (whether in-house, outsourced or external) to ensure that their ITSM processes are aligned both with the needs of the business and with international best practice.

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Highlights

CUSTOMER SATISFACTION

ISO standards are designed to enable an organisation to serve their customers better and hence increase customer satisfaction. ISO certification enhances customer satisfaction by meeting customer requirements

IMPROVE MARKETABILITY

ISO certification helps to improve the credibility of business with a current & new client which leads to creating niche market for business.

IMPROVE PRODUCT QUALITY

Since product quality matches the international level, this can reduce the risk order rejections which can occur due to the flaw in the product.

IMPROVE BUSINESS EFFICIENCY

ISO certification implementation enhances functional efficiency of an organisation. ISO certification agency helps you develop SOP's & work Instructions for all your processes.

SET OF STANDARDS

The International Organization for Standardization's ISO series describes set of standards for a Quality Management System based on the process model.

OPERATIONAL EFFICIENCY

ISO certification helps in build customer satisfaction & improve operational efficiency within the organization.

Our Process

From your Procedure

Step 1

Upload the Required Documents & Information to our web portal

Step 2

Consult our business advisor regarding various accreditation body and standards

Step 3

Our professional will verify the validity of documents for ISO 9001 registration.

Step 4

On Confirmation, make online payment with different payments modes available

Step 5

Carry ISO Consultancy, Documentation and Implementation

Step 6

On successful audit, Independent certification body shall issue ISO certificate

BEFORE SCALABLE

Documents Required

Minimum Required Documents
 

Business Registration Proof

A document proof of business required such as certificate of incorporation, GST certificate, MSME certificate, Trademark certificate, etc.

Letter Head or Visiting Card:

A Letter Head or Visiting Card of the business required for which you are looking for ISO 9001 registration.

Sales and Purchase Invoice

A Sale and Purchase Invoice evidencing the nature of business activity for which you’re securing ISO 9001 registration.

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